Customer satisfaction

"Ritner Steel has a great appreciation for the excellent service we receive from Canam – from Sales to Project Management to Shipping.  The lines of communication are always open.  The employees at Canam truly do make the difference."
Babette Freund, C.E.O., Ritner Steel, Carlisle, PA

The assembly and erection of the joists, due to the quality fabrication by Canam, contributed to Bankers’ erector maintaining the project schedule. Canam’s management and engineering support throughout the project kept the problems and delays normally associated with the drawing approval process, fabrication and delivery of the joists to a minimum. Thanks Canam for a quality product and excellent support staff."
John Herman, Project Manager, Banker Steel

Project: Smithsonial Institution Air & Space Museum
Udvar-Hazy Center, Restoration Building

"Delivery of the bowstrings was right on time and they were wheeled exactly where we wanted them without any problems, which is difficult to do with the city traffic. The job had 12” - 18” deep bowstrings, and we planned for them all to go up in one day, because we had no room for storage. All but one flew up fine, but Randy Leonard, one of your shop supervisors, responded right away and was up there till 6:30 that evening to make sure it was taken care of. After the issues with the bowstrings, we had a problem with some material that we purchased from another supplier who was not able to help us. I called Canam and Keith Jeudemann came right out to help and examine the work. That was invaluable!"
Justin Hess, Field Foreman, Kinsley Construction
Bob Gressley, Project Manager, Kinsley Construction

Project: Belair High School

“The Harrahs Horseshoe Casino Job (Hammond, IN) was extra difficult because of the continual change design for loading by mechanical supplier and walkway system. Canam was given loading requirements for mechanical equipment to design the joists, and after they were fabricated and erected Canam had to review and engineer repairs for the joists to handle new loadings. The alternate fix would have been to replace the joists, which would have delayed the project and been very expensive. I would like to take this opportunity to thank your Scott Beery for his extra effort to resolve and provide fixes for this major problem.“
Gary Larsen, Vice President, Zalk Josephs Fabricators, L.L.C, Stoughton, Wisconsin

Statewide Steel
"We started out with another manufacturer, and went to Sun when things didn’t work out. The people from Canam/Sun picked up the ball real quick, and like always, they came up to the challenge when we have time-sensitive issues. To the team at Canam Sun Buildings, we say, thank you very much for your quick responses time after time, your attention to our concerns and your customer service has been priceless !!"
Mike Wellman, Statewide Steel Inc., Owner/President

Project: Heavy Equipment Shop for Mass X Excavation, Inc.
GC: Davis Constructors & Engineers Inc. Anchorage Alaska

"The Stegeman Coliseum’s trusses are all up, and everything went exceptionally well from fitting up and bolting, to erection. The coordination between your shipping department was great, and the whole process exceeded my expectations."
Dan Bolen, Project Manager, Macuch Steel, Georgia

"The Barnes United Methodist Church came in over budget...we came to your engineers and said, this customer is on a budget, and we've got to figure out a way to get the cost of this job down. Together we value engineered that job with Canam by completely
redesigning the entire roof framing and
ultimately saved the customer over $100,000."
Brenda Martin, Project Manager, Service Steel Framing

"Job coordination at the front end for bidding is excellent; the sales team we deal with in Seattle always gives us pricing on time, and to my knowledge they have never made a mistake of any size. This is so important because you can rely on the pricing, which is critical to the success of our business." "The general management for the
Canam Sunnyside plant we deal with has become really important in making things as efficient as possible in our dealings with them."
Pam Enstad, Profile Steel, Lynnwood, WA

"Your combined joist/hub design helped reduce our budget considerably compared to our original design of a primary carrying truss. It was a great solution for what was needed; overall the look was much better, it was more uniform."
Tim Hefner, P.E., Dave Steel, NC

Copyright © 2006-2015, Canam Steel Corporation, All Rights Reserved.
Copyright © 2006-2015, Canam Group Inc., All Rights Reserved.
Last Update: 01/27/2011 08:10:36 AM

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